Wall Street Journal / MIT Sloan

 

The Power of Nonverbal Communication

As a professor at the MIT Media Lab, Alex “Sandy” Pentland naturally knows how to take a quantitative and technological approach to research questions. But when Dr. Pentland and his colleagues began applying technological tools to a question of human behavior—how people use nonverbal communication cues—the results were startling. And powerfully instructive for managers.

Many of [...]

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